Privacy Policy

Thank you for visiting Hayasoph! We respect your privacy and are committed to protecting the personal information you share with us.


This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website hayasoph.com and purchase our products.


By using our website, you agree to the terms of this Privacy Policy.


Information We Collect





When you use our website, we may collect the following types of information:



a. Personal Information




  • Name


  • Email address


  • Phone number


  • Shipping and billing address


  • Payment details


  • Order history



b. Non-Personal Information




  • Browser type and version


  • IP address


  • Device type


  • Browsing behavior on our website


  • Cookies and usage data



How We Use Your Information



We use the information we collect to:




  • Process and fulfill your orders


  • Communicate with you about your orders, promotions, or updates


  • Improve our website, services, and customer experience


  • Detect and prevent fraud or other unauthorized activities


  • Comply with legal obligations



Cookies and Tracking Technologies



We use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us:




  • Remember your preferences and cart contents


  • Understand website usage and improve functionality


  • Provide personalized content and ads



You can control or disable cookies through your browser settings. However, some features of our site may not function properly


 


without cookies.



Third-Party Services



We may share your information with trusted third-party services that help us operate our business, such as:




  • Payment processors (e.g., SSLCommerz)


  • Shipping providers (e.g., Pathao, Steadfast, Redex, DHL, FedEx)


  • Marketing tools (e.g., email newsletter platforms)


  • Analytics providers (e.g., Google Analytics)



These services are only allowed to use your information as necessary to provide their services to us.



Data Security



We take the protection of your personal data seriously and use industry-standard security measures to safeguard your information. While


 


no method is 100% secure, we strive to use commercially acceptable means to protect your data.


 



Your Rights and Choices



You have the right to:




  • Access, correct, or delete your personal information


  • Opt-out of marketing communications


  • Disable cookies through your browser settings


  • Request a copy of your data we hold



To make any of these requests, please contact us at: hayasoph@gmail.com



Children’s Privacy



Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.



Changes to This Policy



We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated


 


“Effective Date.” We encourage you to review this policy regularly.


 



Contact Us



If you have any questions about this Privacy Policy, please contact us at by filling the contact form at Contact Us page.